Returns & refund policy

Last updated: June 13, 2025

Thank you for shopping at Gofurniva. If you are not completely satisfied with your purchase, we invite you to review our Return and Refund Policy.

Interpretation and Definitions

Interpretation: Words with capital letters have defined meanings, regardless of singular or plural usage.

Definitions:

  • Company refers to Gofurniva
  • Goods refers to the items offered for sale.
  • Orders means a request by You to purchase Goods.
  • Service refers to the Website.
  • Website refers to Gofurniva, accessible from https://gofurniva.com/
  • You means the user of the Service.

Order Cancellation Rights

You have the right to cancel your order within 14 days without providing a reason. The deadline is 14 days from the date you received the Goods.

You can inform us by:

We will reimburse you within 14 days of receiving returned Goods, using the same payment method.

Conditions for Returns

To be eligible for a return:

  • The Goods were purchased within the last 14 days
  • The Goods are in the original packaging

The following items cannot be returned:

  • Customized or personalized Goods
  • Goods not suitable for return due to hygiene reasons and were unsealed
  • Goods that deteriorate quickly or are expired
  • Goods inseparably mixed with other items

We reserve the right to refuse returns that do not meet these conditions.

Returning Goods

You are responsible for the cost and risk of returning the Goods to:
Manama -Kingdom of Bahrain

We recommend using an insured and trackable service. Refunds are only issued upon receipt of the returned Goods.

Gifts

If the Goods were marked as a gift and sent directly to you, you’ll receive a gift credit upon return. If not, the refund will be sent to the original purchaser.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us: